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Bhumi Organic Cotton

How Bhumi Drove $300K in Sales and Tripled AOV with Alia’s Story-Driven Popups

Bhumi Organic Cotton, an Australian brand creating sustainable, ethically sourced products, needed a popup solution that could educate visitors on their mission. With Alia’s story-driven popups, they achieved an 18.6% email opt-in rate, 12.1% SMS opt-in rate, and tripled their average order value while generating $300K in attributed sales.

18.6%
Email opt-in rate (272% lift from Klaviyo’s 5%)
12.1%
SMS opt-in rate
$300K
Sales attributed to Alia discount codes
3x
Average order value vs. prior tool

The transition process could not have been easier! The team at Alia was great at managing the process and worked with myself and our designer to make sure everything was looking and sounding like we wanted it to.”

Alia allowed us to tell our brand’s story in an engaging way while making the sign-up process seamless. The results have been incredible—our opt-ins have skyrocketed and our average order value has more than tripled.

Dushyant Baravkar
Founder
Bhumi Organic Cotton

The Challenge

Struggling to Engage Customers and Differentiate Popups

Alia x Bhumi Case study2

  • Klaviyo and other popups looked “cookie-cutter,” blending into the market
  • Visitors closed them quickly without engaging
  • Opt-in rates stagnated at 5% for email and < 5% for SMS
  • Discount codes created friction—older demographics struggled to retrieve them
  • Missed opportunity to explain Bhumi’s sustainable mission upfront

“We’ve always been a story-driven brand, and it was essential to convey that in the customer’s first interaction, but traditional pop-ups just weren’t able to tell our story.”

Dushyant Baravkar
Founder, Bhumi Organic Cotton

“The other popups we used looked like every other pop-up out there. People just closed them without engaging. Our slightly older demographic found it frustrating to manually retrieve discount codes, which led to missed conversions.”

Solution – Hello Alia

Storytelling, Seamless Conversions,
Zero-Party Data

Alia x Bhumi Case study2

  • Story-driven popups educated visitors on Bhumi’s mission
  • Engaged shoppers at first touchpoint, not just at checkout
  • Auto-applied discount codes removed friction for older shoppers
  • Zero-party data collected on motivations and preferences
  • Popups visually distinctive, providing smooth user experience

“We wanted a popup that could convey the essence of our brand, something more than just collecting emails—it needed to tell our story.”

The storytelling aspect of Alia’s popups really resonated with our audience. It introduced them to why we do what we do while encouraging them to opt in. With the auto-application of discount codes, we removed a barrier to purchase, especially for our older customers. [...] It’s a small detail, but it made a huge difference.”

18.6% Opt-In Rate, $300K
in Sales & Tripled AOV

Key Performance Metrics

Email Opt-In Rate:

18.6% (vs. 5% prior → +272%)

SMS Opt-In Rate:

12.1%

Sales Impact:

$300,000 attributed sales in 30 days

AOV Impact:

3x increase in average order value

Purchase Rate:

12.6% of Alia leads converted

Since implementing Alia, our opt-ins have skyrocketed, with email and SMS sign-ups increasing almost fourfold. The storytelling feature has been key in attracting high-quality customers who genuinely connect with our brand’s mission.”

Additional Benefits

  • Mission-driven engagement: Popups told Bhumi’s sustainability story upfront
  • Frictionless conversions: Auto-applied discounts smoothed checkout
  • Stronger retention: Storytelling brought in high-quality, aligned customers
  • Operational ease: Fully optimized experience without extra team lift

As a result, our average order value has more than tripled. The results have been incredible.”

Your Success Story
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