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Hostage Tape

How Hostage Tape Increased Welcome Flow Revenue by 245% & Achieved a 25% Opt-In Rate with Alia

Hostage Tape, the sleep and breathing optimization brand, needed more flexibility and continuous optimization than Klaviyo’s popups could offer. With Alia, they captured higher-quality leads, boosted conversions, and unlocked $86K in new revenue in just two months.

25%
Email opt-in rate (20% SMS opt-in rate)
+245%
Increase in email Welcome Flow revenue
+40%
Increase in SMS Welcome Flow revenue
$86K
Additional revenue in 2 months

The transition process could not have been easier! The team at Alia was great at managing the process and worked with myself and our designer to make sure everything was looking and sounding like we wanted it to.”

Alia has been incremental in providing us both customer insights and allowing us to reach net new subscribers, which has boosted our repurchase revenue.

Conner Fleming
Head of Growth

The Challenge

Limited Customization, Low Opt-Ins & Manual Testing

  • Klaviyo popups lacked design flexibility, limiting conversion optimization
  • Opt-in rates underperformed despite 150K–200K monthly sessions
  • High traffic, but many visitors left without subscribing
  • Manual A/B testing drained bandwidth, leaving growth stagnant

“Klaviyo’s pop-up design was limited, and while we were getting good email subscribers, we felt like we were missing the mark on optimizing conversions. [...] We get a ton of traffic, but our opt-in percentage just wasn’t where it needed to be.”

Conner Fleming
Head of Growth

“We knew we were leaving subscribers—and revenue—on the table. [...] We were handling A/B testing ourselves, and honestly, it just wasn’t feasible. I didn’t have the time to constantly tweak things and monitor results. We needed something more hands-off that could optimize itself.”

Solution – Hello Alia

Full-Screen Popups & Continuous Optimization

  • Full-screen popups improved visibility and engagement
  • Integrated founder’s story into popups → built trust and improved conversions
  • Exit-intent triggers + real-time A/B testing increased opt-ins
  • Alia’s team handled testing + optimization → hands-off for Hostage Tape

“Having Alia’s team help us run A/B tests has been huge. Instead of guessing what works, we get real-time insights and optimizations that actually improve performance.”

“The founder’s story is a huge part of why Hostage Tape exists, so being able to weave that into the pop-up made a big difference in engagement. [...]”

25% Opt-In Rate &
143x ROI in Two Months

Key Performance Metrics

Email Opt-In Rate:

25% (SMS opt-in rate 20%)

Welcome Flow Revenue:

+245% email, +40% SMS

Revenue Growth:

$86K added in 2 months

ROI:

143x in 2 months

Retention Impact:

+70% increase in returning customer revenue

“Sign-ups are up, our welcome flow is generating serious revenue, and we’re finally seeing the ROI we were hoping for… When you look at the ROI, it’s a no-brainer. Alia paid for itself almost immediately…”

Additional Benefits

  • Data-driven insights: segmentation improved nurture campaigns
  • Retention boost: higher-quality subscribers increased repeat revenue
  • Hands-off optimization: Alia managed testing + improvements
  • Scalable growth: popups turned traffic into long-term customer LTV

“The welcome flow is performing better than ever. The numbers speak for themselves — Alia is directly driving more revenue. [...] We’re filling the funnel with real buyers, not just passive subscribers. That’s what makes the difference for a retention-focused brand like ours.”

Your Success Story
Starts Here

Join brands like Vessi using Alia to triple signups, collect zero-party data, and drive millions in revenue from welcome flows without any additional work from your team.