MASA Chips, the flagship brand of Ancient Crunch, moved from a generic Klaviyo popup to Alia’s interactive, education-first experience. The result: 127% growth in signups, 46% higher purchase rates, and a 64x ROI.
Challenges
Solution
Results


With such a captive audience, it's easier for us to pitch what makes our product good, and the results speak for themselves -- our opt in rates now crush the Klaviyo popup.


Before switching to Alia, MASA was relying on a traditional Klaviyo popup offering 10% off in exchange for contact information. While the setup delivered a baseline of signups and purchases, the experience was generic and had a clear ceiling.
The generic Klaviyo discount popup only goes so far.
A static discount popup couldn't communicate what made MASA different — the real ingredients, the founder story, the mission behind the brand. There was no way to educate visitors, address purchase hesitations, or build any real connection before asking them to buy.
MASA's product has a strong underlying educational component, and their founder story is a core part of what resonates with customers. A generic popup offered no way to leverage that — every visitor saw the same offer with no personalization or engagement beyond the initial discount.
With sign-ups and purchase rates plateaued, the team knew there was meaningful revenue being left on the table. They needed a popup experience that could reflect their brand, tell their story, and build genuine purchase intent.

MASA switched to Alia keeping their existing 10% off signup offer as the entry point — but building a richer experience around it. After signing up, shoppers are invited to unlock up to 20% off by completing a short, personalized learning journey about the brand, its story, and what makes MASA chips different.
"I was only hesitant because setting up new tools is always a pain, but the team held our hand every step of the way."
Their early Alia setup prioritized:
A gamified, education-led popup offering up to 20% off for engaging with brand content
A personalized learning journey letting shoppers choose how they want to engage with the brand
Customer education embedded directly into the popup flow, answering purchase hesitations before they arise
A fully customizable experience designed to reflect MASA's brand identity and founder story
Rather than relying on a single static popup, the experience was designed to be flexible and built to improve over time.
From the start, the Alia team provided complementary A/B testing and optimization support — adjusting content and redesigning the popup to push performance further without placing the burden on MASA's internal team.
They tested different aspects of the popup experience, including:
Popup copy and messaging around the brand story and ingredients
Discount structure and incentive framing — 10% upfront vs. up to 20% for completing the learning journey
Content and flow of the learning journey steps
Design elements and layout to better match MASA's visual identity
The 10% off signup and the extended learning journey were structured as distinct moments in the flow, allowing each to be optimized independently and reducing friction for first-time visitors.
Alia's hands-on support meant MASA could stay focused on their product while the popup experience continued to improve in the background.



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Alia is the first saas company that has ever cold emailed me with a pitch I found interesting.
Join brands like MASA Chips using Alia to drive higher conversions, gamify popups, and turn education into a performance growth engine.