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Nakie

How Nakie Boosted Email Sign-Up Rates from 6% to 35% & Drove $5.8M in Sales with Alia

Nakie, the Australian outdoor brand reducing plastic pollution with products made from recycled bottles, needed more than static popups to capture their high-volume traffic. With Alia’s interactive experiences, they turned a weak 5% signup rate into as high as 35%—unlocking $5.8M in attributed sales.

35%
Increase in signup rates after switching from Klaviyo to Alia
$5.8M
Attributed sales powered by Alia
24%
Post-signup purchase rate
100,000+
New emails collected in just months

The transition process could not have been easier! The team at Alia was great at managing the process and worked with myself and our designer to make sure everything was looking and sounding like we wanted it to.”

We always cared about the customer journey, and Alia’s the first tool that actually let us design one that makes sense. And once we did, everything clicked — sign-up rates, conversions, the whole funnel started significantly performing. Since switching to Alia, our lowest sign-up rate has been 28%, and we’ve even reached 35% in some months.

Dean Leibbrandt
Co-Founder
Nakie
Nakie

The Challenge

Klaviyo Popups That Couldn’t Scale With Growth

  • Spending $2M+ per month on paid media but only converting 5% of visitors into signups
  • Klaviyo allowed only static, one-step popups with limited A/B testing.
  • No ability to segment or educate customers before product pages
  • Discount codes weren’t auto-applied → checkout friction and scattered journey

“You could use an A/B split test, but there wasn’t that much functionality between what you could actually split test. [...] You can only pretty much have a popup that says 10% off, versus this, where we can ask the customer questions and engage with the customer.”

Dean Leibbrandt
Co-Founder, Nakie

Solution – Hello Alia

Interactive, Educational, and Seamless

  • Multi-screen interactive popups replaced static Klaviyo boxes
  • Educated customers on sustainability before products, increasing purchase intent
  • Interest-based questions segmented customers (e.g., hammock vs. picnic blanket)
  • Weekly A/B testing with Alia’s team continuously lifted performance
  • Automatic discount code application at checkout eliminated friction

“We can educate the customer about the brand before they even get to the product page. It helps people fall in love with Nakie first, and that makes them way more likely to purchase…”

“We jump on a call every week… they put an A/B split test in place and we go and track exactly how it’s performing… we just had some unbelievable results and we can continue to tweak it and just get better and better. ”

Typically with Klaviyo, you’d receive an email or see a popup prompting you to use a discount code like ‘VIP’. In contrast, with this setup, as soon as a customer enters their details, they’re automatically tagged and the discount is applied directly at checkout — no additional steps needed.”

From 5% Signups to $5.8M in Sales

Key Performance Metrics

Signup Rate Success

5% → 35% peak (28% average)

Purchase Rate

24% of signups converted to customers

Coupon Redemption

27% redemption with auto-applied discounts

List Growth

100,000+ new emails collected since October

Weekly Revenue Impact

$900K in sales during top-performing week

Total Attributed Sales

$5.8M driven by Alia

“I think the lowest we’ve had is 28%. There was one month when we hit 35%. The numbers are crazy…”

Additional Benefits

  • Journey-Focused: Customers educated on brand values before purchase
  • Data-Driven Growth: Weekly A/B testing delivered compounding results
  • Operational Relief: Alia handled optimization while Nakie scaled ad spend
  • Checkout Ease: Discount automation removed friction at point of sale

“Just in the short time we’ve used it since October, we’ve collected 100,000 new emails. [...] Compared to the stagnant performance of their earlier tools, Alia gave Nakie visibility into performance week over week. Plus, they tweak and test constantly until results improve.”

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