1. Reputation & Support
| Feature |
Alia |
Justuno |
| User ratings |
4.9/5 (100+ reviews on Shopify App Store) |
4.6/5 (674 reviews on Shopify App Store) |
| Common praise points |
"Actually works" simplicity; fast ROI (days not months); genuine education-first approach; white-glove support; "set it and forget it" AI optimization |
Powerful onsite promo engine; deep targeting options; strong conversion lift; hands-on managed services; highly responsive expert support |
| Support channels |
White-glove onboarding, live chat, Slack channel access, and a dedicated Customer Success Manager (CSM) acting as part of the team |
Onboarding manager plus chat, email, and Zoom support; strongest support access on paid tiers |
| User critiques |
Shopify-exclusive platform; better suited for established brands than early-stage stores |
Clunky editor; glitches and unsaved changes; popups failing to display or deactivate; uneven support for smaller accounts; billing frustrations |
| Onboarding experience |
Hands-on setup assistance included for all users to ensure proper implementation from day one |
White-glove onboarding with dedicated strategists, bi-weekly optimization, and custom campaign guidance via Managed Services |
| Retention & migration |
High stickiness with 3–5x ROI reported long-term; heavy migration from Klaviyo, Privy, and Justuno seeking better conversion without discounts |
Consistent long-term lift; brands report ~135% revenue increase in year one with ongoing optimization driving continued gains |
The Verdict: The difference here is between "service" and "self-serve." Attrac is highly rated because it does exactly what it promises: it provides a reliable, self-serve tool for basic promos with responsive email support. It is a low-friction option for teams that want to set up a banner and move on.
Alia receives praise for acting as a partner rather than just a tool. Reviews frequently highlight the "white-glove" experience where the Alia team helps drive strategy. For brands that want their support team to actively shape performance—not just troubleshoot bugs—Alia’s high-touch model offers significantly more value.
"The customer support/team provided the level of service and timely
responses you would expect of a
5-star resort."
—Urban Smokehouse team
2) Design, Templates, & Performance
| Feature |
Alia Popups |
Attrac |
| Template Library |
100+ production-ready, conversion-focused templates designed for storytelling and education. |
Basic library of announcement bars, banners, and countdown timers. |
| Site Speed Impact |
Zero-lag loading. Built specifically for Shopify to load instantly without slowing down store performance. |
Lightweight design. Optimized for basic campaigns and simple delivery. |
| Customization Options |
Custom fonts, code, translation, localization and advanced triggers for Shopify stores. |
Custom fonts and code, localization/translation, targeting rules (page, device, geo, audience; tier-dependent). |
| Mobile Experience |
Popup templates and new projects are desktop, tablet, and mobile-friendly by default. |
Responsive across desktop, tablet, and mobile. |
| Analytics & tracking |
Conversion-focused analytics that track revenue impact and performance lift. |
Campaign-level analytics tracking impressions, clicks, and traffic flow. |
Attrac prioritizes visibility and speed. It is excellent for "broadcasting" simple messages (like free shipping thresholds) using lightweight bars that don't weigh down the site. However, performance tracking is limited to campaign views rather than deep optimization data.
Alia prioritizes conversion and site health. It combines high-end, educational aesthetics with an infrastructure engineered to load instantly. It is designed for merchants who treat popups as a revenue channel with creative offers (i.e., “scratch-to-win” and “mystery box” discounts), not just a notification system, ensuring that rich, interactive elements never compromise site speed.
Nakie saw 600% improvement in email capture and $5.8M in sales after switching to Alia
35%
PEAK EMAIL OPT-IN RATE (UP FROM 5-6%)
600%
IMPROVEMENT IN EMAIL CAPTURE
$5.8M
IN ATTRIBUTED SALES
Dean Leibbrandt
Co-Founder of Nakie
“
"We always cared about the customer journey, and Alia's the first tool that actually let us design one that makes sense. And once we did, everything clicked — sign-up rates, conversions, the whole funnel started significantly performing. Since switching to Alia, our lowest sign-up rate has been 28%, and we've even reached 35% in some months."
2
Launch first popup in 5 minutes
3) Automation & AI features
This is the clearest dividing line between the two platforms. Attrac uses automation for execution—scheduling campaigns or setting static rules. This gives you control, but it requires you to actively manage and update strategies to see better results. (If the manual management and static rule-based approach feel limiting, we've compiled a list of the top Attrac alternatives worth considering.)
Alia uses automation for that and optimization. It acts as a conversion engine that runs in the background, auto-generating variants and adjusting triggers based on real-time visitor behavior. For Shopify teams that want results to improve over time without constant manual tuning, Alia provides a distinct leverage advantage.
"
Alia gave us the power to A/B test everything…
Personalized triggers made popups feel more relevant and less intrusive… Access to conversion, AOV, and orders data has made decision-making so much faster.
Andrea Haynes
Retention Marketing Manager at Portland Leather
Curious on how to use AI for dropshipping? Read our expert guide here.
4) Data Collection & Integrations
| Feature |
Alia Popups |
Attrac |
| Data Collection |
Zero-party data capture. Uses mini-quizzes and interactive flows to capture customer preferences (shopping goals, interests) alongside capturing emails. |
Standard capture. Focuses on capturing Email + SMS via standard input fields. |
| Targeting Precision |
AI-Predicted. Targets based on behavioral cues and predicted intent, plus standard page/geo rules. |
Rule-Based. Targets based on static rules you set manually (location, device, scroll depth). |
| ESP/SMS Platforms |
Supports Klaviyo, Yotpo, Attentive, Omnisend, Sendlane, One Text, Contlo. |
Klaviyo, Mailchimp, Omnisend (also mentions Shopify Mail/Shopify Email). |
| Analytics & Tools |
Yotpo, Ground AI, Black Crow AI, Fermat. |
Connects with tools like PageFly, Seguno, Unsplash, and basic third-party integrations. |
| Visitor Management |
Smart Suppression. Recognizes existing subscribers (via cookies/ESP data) to prevent annoying popup spam. |
Basic Rules. Campaign visibility controlled via manual display conditions. |
| Best For |
Shopify brands prioritizing zero-party data, deep native integrations, and education-led signup flows. |
Shopify merchants who want popups/banners with core ESP connections and page-builder support. |
Attrac is built for list growth. It connects to all the major tools (Klaviyo, Mailchimp, Omnisend) and does an excellent job of moving emails from your site to your database. It is efficient, reliable, and handles the basics perfectly.
Alia is built for list growth and segmentation. Because it captures customer preferences (like specific product interests or shopping goals) rather than just emails, its integrations are designed to pass that rich data into your marketing tools. This allows you to trigger specific Welcome Flows based on what the customer clicked in the popup, rather than sending a generic blast.
"
"Alia has helped us gather richer, more actionable data by making it easier to capture customer intent in real time."
“We use it to collect customer-specific data, which helps us deliver more personalized product recommendations for each individual shopper.”
5) Pricing & scalability
| Feature |
Alia Popups |
Attrac |
| Pricing Model |
Plans start at US $100/month (up to 20k visitors). |
Free plan (1,500 impressions/mo). Paid plans start at $8.99/mo (impression-based tiers). |
| Trial Options |
14-day free trial with full feature access. |
7-day free trial on paid plans. |
| Usage Limits |
Pricing based on monthly unique visitors; higher tiers available. |
Impression-based with feature restrictions on lower tiers. |
| Best For |
Shopify merchants wanting predictable, all-in-one pricing. |
Stores that want a low-cost entry plan and can scale by impressions. |
Attrac wins on barrier to entry. With a free tier and low starting costs, it is the obvious choice for new stores or those with tight budgets. However, be aware that its impression-based pricing can punish success—if your site traffic spikes or a campaign goes viral, your costs rise, and key features often remain locked behind higher tiers.
Alia wins on predictability and value. The higher starting price reflects an "all-in" model where you get every feature immediately. Because it charges by unique visitors (not impressions), you can show aggressive, high-frequency popups to the same user without driving up your bill, making it safer for high-volume scaling.